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- <text id=90TT2069>
- <title>
- Aug. 06, 1990: As Luxe As It Gets
- </title>
- <history>
- TIME--The Weekly Newsmagazine--1990
- Aug. 06, 1990 Just Who Is David Souter?
- </history>
- <article>
- <source>Time Magazine</source>
- <hdr>
- BUSINESS, Page 52
- As luxe as it gets
- </hdr>
- <body>
- <p>The bold scion of Hermes gives an Old World firm fresh pizazz
- </p>
- <p>By Margot Hornblower/Paris
- </p>
- <p> Jean-Louis Dumas won't sit still. He wants you to feel the
- sleeve of his cashmere jacket, listen to the ping of his
- crystal goblet, ponder the intricate pattern of his silk tie.
- He wants you to follow him out a side door of his elegant
- office and down a back staircase to a craftsman's workshop
- virtually unchanged since the 19th century. All the while, he
- is rhapsodizing, "This is amazing! This is unique! This is
- fantastique!" In the workshop, with a view across the roofs of
- Paris, a leatherworker hand-stitches one of four golf bags
- ordered by a Tokyo real estate developer. The material:
- fire-engine-red Indonesian crocodile hide. Price: $23,763 each.
- </p>
- <p> Money is not the issue for customers of Hermes, a onetime
- harness shop founded in 1837 by Dumas's
- great-great-grandfather. The object is mystique. Princess Grace
- of Monaco christened the "Kelly handbag," a boxy Hermes classic
- she often carried. Wearing an Hermes scarf, Queen Elizabeth
- adorns a postage stamp. Lauren Bacall still slips into an
- Hermes shop to pick up leatherbound datebooks, and Gregory Peck
- to be fitted for handmade shoes. But if the rich and racy have
- always known about Hermes, it is only recently that a New
- Jersey stockbroker or a Dallas debutante has been able to buy
- a piece of the dream in her own hometown.
- </p>
- <p> The rapid expansion of a once sleepy, snobbish concern into
- a global retailing empire is a triumph for Dumas, 52, one of
- 17 cousins who control 87% of the firm. A silver-tongued
- swashbuckler who spent a year as an assistant buyer for
- Bloomingdale's in Manhattan, Dumas has boosted Hermes annual
- sales ninefold, to $460 million, since he took over in 1978.
- Moving aggressively into the U.S. and the Far East, he has
- opened 80 new shops, bringing the total to 238. Thirty more are
- planned. "Dumas is one of the brightest retailers in the
- world," says Stanley Marcus, chairman emeritus of the
- Neiman-Marcus stores. Marcus owns 175 Hermes silk ties,
- hand-screened and hand-hemmed at $95 each. "It is a status
- symbol," he admits. "But it is also the finest quality tie made
- anywhere."
- </p>
- <p> Ties and scarves account for 43% of Hermes sales. But Dumas
- is channeling growth into new areas by acquiring such choice
- firms as John Lobb, the prestigious British shoemaker, and
- Cristalleries de St. Louis, the 223-year-old French glassware
- manufacturer. Fancy a pair of calfskin-clad garden shears?
- (They will set you back $475.) A jungle-print bath towel?
- ($525.) A suitcase made of carbon fiber, adapted from the
- sheathing on the European Space Agency's Ariane rocket?
- ($5,450.) Dumas has expanded the product line to 30,000 items.
- </p>
- <p> In the world of luxury, which ranks alongside aerospace as
- France's primary export industry, Hermes likes to call itself
- "a firm apart." It has resisted predatory takeover artists who
- have swallowed up such venerable family strongholds as Louis
- Vuitton and Lanvin. It has refused to license its name to sell
- discount luggage a la Pierre Cardin or mass-produced hosiery
- a la Christian Dior. But what really makes Hermes different is
- its stubborn adherence to century-old manufacturing techniques.
- "Hermes is an anachronism," says Gene Pressman, executive vice
- president of Barney's, the upscale clothing chain. "It's about
- quality that's made to last."
- </p>
- <p> Today if a woman wants to buy a calfskin Kelly bag ($2,850),
- she often must endure a wait of as much as a year. Like all of
- Hermes' leather goods, the bags are saddle stitched by hand and
- finished off in melted beeswax in the workshops over its store
- on the Rue du Faubourg-St.-Honore. Each bag is made from
- scratch, one by one, by a team of two workers who stamp their
- insignia inside. If the bag needs repair, even 10 years after
- it is sold in Singapore or Seattle, it is shipped back to the
- original craftsmen.
- </p>
- <p> In clothing, which represents about 12% of sales, Dumas has
- broadened the company's designs beyond its trademark saddlery
- patterns. But his refusal to give celebrity billing to
- individual designers has made for mixed results. Nonetheless,
- the back-to-basics fashion trend, which favors natural fibers
- and hides, is successfully attracting younger customers.
- </p>
- <p> Unlike many French companies, Hermes uses local talent to
- guide overseas operations. Says Chrysler Fisher, an Oklahoman
- who is president of U.S. operations: "The word elitist makes
- my blood curdle." Fisher has installed a toll-free phone number
- to make Hermes products available "to any customer in Des
- Moines." A postman in Waco, Texas, became Hermes' first U.S.
- designer after drawing scarves featuring a Pawnee Indian chief
- and a wild turkey.
- </p>
- <p> While Hermes plans to move its workshops and offices to
- larger quarters in the Paris suburbs next spring, Dumas vows
- that the company's standards must never suffer. Just to make
- sure, he recently restructured the firm into a limited
- partnership that sets up a "Fort Knox" of family control, even
- if Hermes makes a public stock offering. Promises Dumas: "We
- will continue to make things the way the grandfathers of our
- grandfathers did."
- </p>
-
- </body>
- </article>
- </text>
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